FAQ’s
How do I find my Keylite Identification Card?
The Identification card is located behind the ventilation handle. From the identification card you can find the roof window size and identification code
Where do you deliver blinds to?
We deliver blinds to UK and Ireland.
Do your prices include Vat and Delivery?
Yes. Our roof window blinds include Vat and Delivery - absolutely NO hidden charges.
I am not a DIY expert, are the roof window blinds hard to install?
You don’t need to be a DIY expert to install our roof window blinds. All you require is a screwdriver and 5-mins. Detailed instructions are provided with blinds.
What is the difference between a blackout and diffused blind?
Blackout blinds provide blackout from direct sunlight, perfect for a great night’s sleep. Diffused Blinds provide privacy and control of sunlight
I have ordered the wrong size/colour can I exchange it?
Please contact our sales office where our blinds personnel will be happy to help with any issues you might have.
How does your blackout blind compare against other non-original types available online?
Our blind has a very important feature which other types do not have. To be truly blackout, the blind must have a protective case on the back of the top cassette units and our Blackout blinds have this feature. This has a number of benefits- it stops light leaking in at the top when the blind is fully closed, it prevents the fading of the fabric by the sun which results in bands of faded fabric, and it prevents damaging or dirtying the fabric during installation. So for the prices listed, you are getting a higher quality blind, a three year guarantee and a full choice of colours and fabrics to choose from.
My roof window is hard to reach. Can you help?
With a Keylite opening pole, the sky is the limit. Order it online and it will not only operate your blind, but it will open your Keylite roof windows too.
Are you flexible with your delivery?
Of course. Our dispatching team will organise delivery of your roof window blinds when you want them and where you want them. “If I’m out, put them behind the oil tank”- no problem; “I could be lifting the kids so leave them in the shed”- no problem. Just let us know!
I don’t have a credit card, can I send you a cheque?
No problem. Give us a call on 028 8675 8921 and we will give you a price for the blinds. You can then forward us a cheque for the amount. Easy.
