FAQs

How do I find my Keylite Identification Card/ Window Size?

The Identification/ Window Size card is located behind the ventilation handle. From the identification card you can find the roof window size and identification code.

To find your correct roof window size, click here.

Where do you deliver blinds to?

We deliver blinds all across the UK and Ireland. If you are unsure about your location and want to know about our deliveries please call us on 028 8676 7515

Do your prices include VAT and Delivery?

Yes. All of our roof window blinds include VAT and Delivery when you access the checkout section. You must fill out the delivery fields before we can show you our shipping charges.

I am not a DIY expert, are the roof window blinds hard to install?

No, you don’t need to be a DIY expert to install our roof window blinds. All you require is a screwdriver and 5 minutes. Detailed instructions are provided with blinds and also on our “Installation” page.

What is the difference between a Blackout and Dimout blind?

Blackout blinds provide blackout from direct sunlight, perfect for a great night’s sleep.
Dimout Blinds provide privacy and control of sunlight.

What makes your Keylite Blinds thermal?

All of our blinds are BBA tested to help keep the heat in your home. All blinds are also manufactured with a thicker white backing.

I have ordered the wrong size/colour can I exchange it?

Please contact our sales office where our blinds personnel will be happy to help with any issues you might have.
You can do this via our Online Contact Form, by emailing us directly, or by calling us on: 028 86 767515

How does your Blackout blind compare against other non-original types available online?

Our blackout blinds have a very important feature which other types do not have. Our Keylite Blinds are completely blackout, due to the protective case on the back of the top cassette units the blind has to have to be truly blackout. This has a number of benefits; it stops light leaking in at the top when the blind is fully closed, it prevents the fading of the fabric by the sun which results in bands of faded fabric, and it prevents damaging or dirtying the fabric during installation. So for the prices listed, you are getting a higher quality blind, a three year guarantee and a full choice of colours and fabrics to choose from.

My roof window is hard to reach. Can you help?

With a Keylite Opening Pole, the sky is the limit. Order it online today and it will not only operate your blind, but it will open your Keylite roof windows too.

Are you flexible with your delivery?

Of course. Our dispatching team will organise delivery of your roof window blinds when and where you want them. “If I’m out, put them behind the oil tank”- no problem; “I could be lifting the kids so leave them in the shed”- no problem. Just let us know! Check out our “Delivery” page for more information.

I don’t have a credit card, can I send you a cheque?

No problem. Give us a call on 028 86 767515 and we will give you a price for the blinds. You can then forward us a cheque for the amount. Easy.

Colour Disclaimer

The colours of the blinds may slightly differ from the colours shown on the website due to variances in computer standards regarding colour replication within your monitor display.
If you are unsure please request sample swatches first before ordering to avoid disappointment.

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